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  • Small Businesses Need to Look Big to Be Big - Phone Services and Technologies for the Small Business

    Products, Services, technology

    You’re a smart businessperson in need of a bigger telephone system. There are many to choose from but the expense could really eat into your profits and in this day and age every penny counts more than ever before. But still the need is there and you can’t grow the business unless you have better telecommunication applications.

    Instead of spending thousands of dollars on phone equipment that could virtually be obsolete within a few years why not look into outsourcing your telephone service?

    Outsourced business phone services is nothing new but the days of operators standing by to take a message has long been past as new technologies offer all sorts of features and applications never before available.

    Everything from hosted voice mail, call forwarding and email and web management are now part of the packages without having to install expensive equipment that will need to be maintained and updated.  Virtual telephony services have expanded to include features once thought to only be available within a brick and mortar office such as music on hold, fax mailbox capabilities and toll free numbers.

    As you investigate the various companies that offer these services it’s important to review qualities that make them stand out above the rest.

    ConnectMe has been in the communications field for over 25 years having developed telecommunication technology and systems for thousands of Fortune 500 companies.  Unlike some telephone service businesses, ConnectMe wrote their own system giving them a tremendous advantage over their competitors. No one knows a system better than the ones that built it.

    Originally known as American Voicemail Network and founded in 1990, ConnectMe has experience from the earliest PC-based voicemail systems providing them with ground floor knowledge upon which was built a service of state of the art technology offering flexibility and leading edge features at low cost to their clients.

    ConnectMe was one of the first providers to offer a full featured Virtual PBX which gave the small business owner the ability to communicate like a big corporation.  As a pioneer in one-number follow-me calling, web interface and speech recognition, ConnectMe continues that tradition with additional features like rotational voicemail and distributed voicemail messaging. This sets the company apart in its desire to expand and develop phone services and technologies for the small business that needs to operate like a large organization.

    Without the deep resources of a large corporation, the small and medium sized business must rely on their wits and savvy instincts to protect themselves from disasters both natural and man-made.

    “A great majority of business phone systems failed just at the very time they were most needed,” says Scott Seltzer, CEO of ConnectMeVoice.

    ConnectMeVoice.com suggests a few things that could make the difference:

    • Virtual Hosting - An often over looked alternative to expensive on-site PBX systems used at major corporations which can cost thousands of dollars, Virtual hosting can allow your company’s communications continue even when equipment is damaged locally.
    • 800/Toll Free or Local  Emergency Number - ConnectMe systems can enable users to leave specific, detailed messages, which can be critically important when others have difficulty reaching them. Messages can be delivered via Email, Web, Smartphones or over the telephone.

    Key to telecommunication success for any business, but especially true for the small and medium size company, is the ability to save money without sacrificing quality and services. ConnectMeVoice is a partner to those requiring a telephone system that is flexible, upgrade-able, state of the art and most importantly – cost effective.

    swell @ October 27, 2008